The notice is a catchy one. Get a deep-clean shampoo at no charge. So when JWL Enterprises out of Bellevue offered this special to a Marysville grandmother, she thought it was her lucky day.

Janice Baldwin, 73, knew she needed a vacuum, but what she didn't know was how much she was going to pay.

"I still can't believe, that as an intelligent woman, I signed up for this thing," said Baldwin.

And that "thing" came knocking on her door November 19, 2007.

"They were pretty slick kids," said Baldwin.

Two young men armed with a Kirby vacuum offered her a deal she couldn't refuse.

"They said, 'if you give us food for the food bank, we will come in and wash your carpets,'" said Baldwin.

Baldwin took the bait, and for six hours the two men shampooed her tiny living room floor.

"I made them chocolate chip cookies," said Baldwin.

But when they finished, there was no talk of giving to the food bank. Instead, the salesman handed Baldwin a bill for a state-of-the-art Kirby vacuum.

"The first price was $2,200," said Baldwin.

Eventually, they talked her into spending $1,300. Baldwin said she felt obligated and signed away.

"He cleaned my carpet and they did a real good job," she said.

Shannon Smith of the Washington State Attorney General's office said she's heard the same pitch before.

"It sounds like many of the complaints we receive. Victims are vulnerable when they are seniors, when they are home because they are sick or have impaired vision, or they are lonely and like to have someone in the home to keep them company. It's really sad when these sales people take advantage of that," said Smith.

"They were charming and friendly," said Baldwin.

Baldwin tried returning the vacuum the same day, calling the number on the flier and even writing a letter.

"So when I met the guy on the street a couple of weeks later, he said, 'I don't accept phone calls for cancellations,'" said Baldwin.

"We consider it a violation of the consumer protection act if the seller frustrates the consumer's ability to make that cancellation within three days," said Smith.

And since Baldwin believed she couldn't cancel, she was stuck with a vacuum she didn't need and a charge she can't afford.

"It has this boot on it and it runs into everything," said Baldwin. "My first grandson is graduating from Arizona State and I really wanted to go there and see him graduate. Now, I don't think I can."

That's when we decided to call JWL enterprises. We wanted to know why Baldwin couldn't return the vacuum. One day later, Kirby Vacuum called us. They not only apologized about what happened, but they also agreed to take the vacuum back and return all the money to Baldwin.

So back we went to Baldwin's house, but this time the knock at the door was one Baldwin wanted to hear.

"I was just jumping up and down -- bouncing off the ceiling when I found out!" Baldwin exclaimed.

She had a check in her name for $1,306.80.

Sure, her high-powered vacuum may be gone, but at least now she'll get to see her grandson graduate.

Baldwin did file a complaint with the Attorney General's office, which is exactly what she was supposed to do. The office said they are looking into her complaint and said the company could face legal action if there was a violation of the consumer protection act.

Under state and federal law, consumers sometimes have the right to cancel a purchase or contract, usually within three days of signing the dotted line.